At the bottom of this page is our Speed Test Tool.  

Your Customer Service Agent will provide you with a CITY location to perform your test on.  Follow these steps on the link at the bottom of this article:

1.  Click the down arrow:

     

2.  Type the City in and see the list populate dynamically.  Choose one:

     

3.  Click GO.  When the test is complete, click on the Copy Link button:

     

4.  Paste the link in your reply to your Customer Service Agent.

Perform the above steps on our built in tool HERE