In a Meeting, you may check your mic, speakers and webcam under Audio & Video Options by clicking the 3 dots in the top navigation menu:


Choose your Mic and Speakers and see if your webcam is sending your video feed. Otherwise, check the drop down menu for your device to be listed.

Audio/Video Options

To ensure your Mac OSX is in alignment with your choice in devices, navigate to System Preferences > Sound > Output and respectively go to System Preferences > Sound > Input to check your mic and speakers on your Mac. 

Sound settings

If you encounter an error such as:

Device problem

Check your device permissions in Privacy & Security under the Privacy tab:

Privacy settings

Verify both Microphone and Camera for Intermedia AnyMeeting are checked.

Important: MacOS Catalina introduced a new screen where you may need to grant access to screen sharing. You may experience a blank screen if you do not grant this access in Security & Privacy options.


Was this article helpful? Your opinion is very important to us.

Yes I found this article helpful


Business Hours

  • Monday-Friday: 9am to 9pm Eastern
  • Excluding U.S. Holidays