As a Meeting Pro or Webinar Pro subscriber, you are offered Live Chat with Click to Call phone support directly from your Intermedia AnyMeeting Account Manager and inside your Meeting or Webinar.
From your Account page, click the Live Support button on the upper right shown during Live Chat hours:
To receive Live, on the spot support within your live event, click on the Help Menu as shown below. Only you will see the chat window (unless you are screen sharing at the time).
Chat is Online:
Chat is Offline:
Once you begin chatting, you will see the Call Me button:
Here you may select whether to speak to Support via telephone or computer audio:
To contact our Customer Service Team please see the following details:
Please navigate to the Contact Us button on the right side of http://support.anymeeting.com
Fill in your details as complete as possible
Click the Send Email button and review the suggested articles, we may have what you need on our support site.
Look for our auto reply email to you with your Case Number. Please make sure that anymeeting.com is not in your email spam filters and GMAIL users, please make sure Conversations are set to OFF. For more information about this, see GMAIL Support article https://support.google.com/mail/answer/5900?hl=en