RSS Feed
Latest Updates
May
16
Screen Sharing issues for Mac users
Posted by Ryan Young on 16 May 2012 11:21 AM

Some of AnyMeeting's Mac OSX users have unfortunately been experiencing some issues when attempting to Screen Share. Our Screen Sharing feature requires the rather common Java software to function properly, a software that the majority of internet users will already have installed on their system as it is used by a very wide variety of internet applications. However, Mac OSX has been behaving very oddly in how it handles Java as of recent updates.

If you find yourself having difficulty in getting the screen sharing to run on your Mac OSX system, please check out the links below for possible fixes.

Can't Start Screen Sharing (Mac OS X 10.7 Users)
Can't Start Screen Sharing (Mac OS X 10.5 Users)
Can't Start Screen Sharing (Mac OS X 10.5 Users on Safari)

http://support.anymeeting.com/index.php?/AnyMeeting/Knowledgebase/Article/View/272/0/cant-start-screen-sharing-mac-os-x-107-users

Read more »



Mar
29
Screen Sharing Improvements!
Posted by Ryan Young on 29 March 2012 05:02 PM

Our Screen Sharing feature has just received a large update which should improve all viewers’ experiences in low bandwidth situations. Previously, when either the presenter's or an attendee's internet connection was suffering, this created an increasing "latency" in the screen sharing feed. Basically, the screen sharing would take longer to actually get to the viewer, lagging behind the audio/webcam.

Now, while we can't solve a poor internet connection, we have changed the screen sharing feature’s behavior so that when an internet connection is suffering, the quality of the screen sharing feed decreases instead of the screen sharing beginning to lag behind. Now your viewers will be able to keep up, even if their internet connection isn't!


Read more »



Feb
16
Two Overview Videos For New Users
Posted by Ryan Young on 16 February 2012 05:06 PM

Going along with today's big UI and feature update for AnyMeeting, comes two new videos for your viewing pleasure! These are built with the new user in mind and gives a great quick overview of both the Account Manager, and the Meeting interface. After watching these videos, you should already have your best foot forward for your further online meeting endeavors!

Account Manager Overview

Meeting Overview
Read more »



Feb
16
Big UI And Feature Update For AnyMeeting!
Posted by Ryan Young on 16 February 2012 05:05 PM

Today the best Web Conferencing service just got better! AnyMeeting has released a brand new update that contains all sorts of improvements in user friendliness. Don't worry, everything works pretty much the same way it did, with just a few visual and functionality changes.

Improvements include:

  • New interface for the meeting application. The button layout has been moved and changed to contain your most used features in a more accessible layout.
  • An info box showing the meeting's details has been added to the main "rising sun" area of the meeting that is visible when no webcams or screens are being shared.
  • New prompts informing presenters and attendees when they can broadcast their microphones, webcams, and screen sharing.
  • Presenters can decide ahead of time whether their attendees will be able to share their microphones, webcams, and screens or not for a meeting.
  • Presenters can decide ahead of time whether their meeting will start in Conference Call mode, or VoIP.
  • Many other bug fixes, tweaks, and improvements.

We hope you enjoy AnyMeeting's new look! Feel free to let us know what you think!we


Read more »



Feb
2
Troubleshooting Videos Now Available
Posted by Ryan Young on 02 February 2012 01:27 PM

A wise man once said a picture was worth a thousand words. So imagine how many words we can afford to buy with a movie!

We have created a few videos to help with some of the more common issues you guys have been contacting us about. If you have been experiencing any of the issues below, please take a look! In just a couple minutes our support staff will let you know what you can do to diagnose and resolve your issue.

Audio & Video Lag/Quality Issues

Audio Echo/Feedback

Screen Sharing Issues


Read more »




Help Desk Software by Kayako Fusion